Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Shipping Times

Germany

Estimated delivery time: 5–10 business days.

United States

Estimated delivery time: 6–12 business days.

United Kingdom

Estimated delivery time: 6–12 business days.

European Union

Estimated delivery time: 5–12 business days.

Shipping Costs

We offer Free Standard Shipping on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to customs processing, weather conditions, carrier delays, or high seasonal demand.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping fees for reshipment.

Contact Us

If you have any questions regarding shipping, please contact our support team at:

support.veloraland@gmail.com